Frequently Asked Questions

 


Are there any hidden fees that customers should be aware of?

There are sometimes additional fees for certain features, such as trips more than fifty miles outside of the Chicago area, but these will be discussed up front before your trip, so there are never any hidden fees tacked on at the end. Many companies do that, but not us. We want you to feel completely comfortable while on the road with us, and to know that we always put the customer's needs first.

What cities do you service within the Chicago area?

We serve all of the cities that are listed on our service area page, but our service area is not necessarily limited to only those cities. If you're not sure about a particular location, just give us a call at 312-725-2871 and we'll be happy to answer your questions! If you think your pick-up location is too far away for us to service you there is a good chance you're wrong.

Will it cost more to rent your party bus services on the weekends?

Weekends mean more traffic and more fuel usage, and our services are also more in demand at those times, so the weekends (Friday thru Sunday) are slightly more expensive than the weekdays (Monday thru Thursday). The cheapest day of the weekend is Friday, and the most expensive is Saturday. If budget is a concern for you, call us and we will be happy to work within your means.

How many guests can we bring on one party bus?

Our fleet changes often with new additions and new features added to existing buses, so we recommend that you check out our vehicles page for complete information on this. Typically we have buses that can easily accommodate anywhere from 16 to 35 passengers, and depending on your need for space and features, we may recommend a smaller bus or a larger bus for you.

Are you insured?

Chicago Party Bus is insured to the maximum amount allowed by law, so you are completely protected when on the road with us! There are many companies out there that put your life in danger by not providing the proper insurance. Be sure to do research on the company you book with before making a reservation.

What are the most popular events that you handle?

The ones that our customers call us most often for are bachelor and bachelorette parties, weddings, anniversary parties, birthdays, sweet sixteen parties, prom transportation, wedding showers, baby showers, St Patrick's Day, and New Year's Eve. We will service any event that you could possibly need though.

We only need a ride to our event, can you still provide us service?

Not only do we just offer hourly service but we can also do one way trips or pickup and dropoff. You can get a ride to your destination and then picked up at the end of the night to save you some money if you don't need to drive around in the bus at all.

We aren't in Chicago. Do you still provide service to us?

Although we would love to, we can't travel outside of the state. Please visit Whistler Limo Service, Flint Charter Bus, and Toledo Limo Bus.

Can the reservation be cancelled?

The reservation cannot be cancelled. Once you book it and you have a deposit down, the reservation cannot be cancelled. You will have to pay for the service, whether you use it or not. You also cannot change the date of your reservation. Depending on availability, you might be able to move your reservation, earlier/later in the day or change the size of your vehicle.

Are children allowed to go on the buses?

Absolutely! we are great for birthday parties, sweet 16, proms and more! If there are going to be children and those who are under 21 years of age, there cannot be any alcohol on the vehicles.

Is drinking allowed on the buses?

Of course! We are licensed so that the passengers may drink on the bus. There are coolers in the vehicles that have ice in them that will chill your drinks if you would like.

Can we smoke on the buses?

No, smoking is not allowed. The smell of smoke sticks around and we like our buses to stay fresh for every customer whether they smoke or not. You are allowed unlimited stops, so you can take a smoke break when you want to. Just tell your driver and they will stop when it is safe to do so.

Do you provide us with alcohol?

No, we do not provide you with alcohol. Party Bus companies are not allowed to provide alcohol, so if you find a company that is, they are not following the law. You will have to bring your own alcohol, but there is no limit on how much you can bring.

Can we bring food?

Yes you may! The coolers can hold some food to keep cool if needed. For example, if you are heading to do some tailgating. Try not to make a mess. There may be a cleaning fee if there is a huge mess left.

What are your hours?

We are always open. You can contact us at any time for any questions you may have or to set up a reservation. That way, you can contact us when the time is right for you.

If we didn't answer your question here on this page, just give us a call at 312-725-2871 and speak to us directly!